Network Development Associate-Asia Pacific

Location: Nepal, Pakistan and Thailand

Department: Global Impact - Network Development

Reports to (Line Manager): Network Platform Manager

Responsible for(Line managing): N/A

Grade: Grade A or an equivalent based on the country of hire

Contract Type: Open-ended contract

About HelpAge

HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.

About the Job

The Network Development Associate based in the Asia Pacific region will play a key role in strengthening engagement, communication, and coordination across the HelpAge Global Network. This is an exciting opportunity to support a growing and strategically important area of work that helps connect members, amplify their voices, and enable collaboration across regions.

Key areas for impact/influence and responsibilities

Network Engagement and support to the Network Platform (50%)

• Working with the Network Platform Team, strengthen communication and coordination between HelpAge and network members, particularly across Asia Pacific, alongside the Regional Adviser and Thematic Advisers.
• Support and facilitate knowledge sharing, collaboration and peer learning across the network.
• Support the curation, management and updating of the HelpAge digital portal, providing administrative backend support and first line user support.
• Help organize and facilitate regional convenings, thematic sessions, webinars, peer learning events, and cross‑network exchanges.
• Support in the development of newsletters and additional communications content for network members and other stakeholders.
• Support member applications, onboarding, and induction processes.
• Maintain and frequently update overall documentation including, accurate member information and mailing lists on HelpAge CONNECT (Hosted by salesforce) and SharePoint.
• Support the coordination of Network Development Team meetings and provide other administrative support to the Regional Advisor and Network Development Team as needed.
• Support in tracking engagement and participation trends across the membership.

Regional Network Engagement, Communications and Administrative Support for the Regional Adviser, Asia Pacific (50%)

• Support communication and engagement with potential and existing network members across the region, helping maintain strong information flows between members, the Regional Adviser and cross organisational teams and the wider network.
• Participate in meetings and discussions with network members in the region, document meeting proceedings, provide logistical and administrative support for regional meetings, webinars, learning events and member engagements.
• Prepare and disseminate agendas, invitations, briefing materials and meeting notes, and maintain agreed records and documentation.
• Support communications, member liaison and event administration for regional initiatives, including Conferences.
• Collect and maintain member engagement data, feedback and participation information to support reporting, learning and continuous improvement.
• Coordinate translation and interpretation arrangements for regional communications and events where needed.
• Gather stories, case studies and learning content from network members and partners across the region
• Develop communications and visibility materials that strengthen member engagement and showcase network impact across the region, including ensuring up-to-date information in digital and website platforms.
• Maintain regional communications channels including social media pages and support knowledge sharing within the region and across the wider HelpAge network.
• Monitor and compile relevant national and regional developments to support the Asia Pacific Regional Adviser’s planning and reporting activities, and assist with the implementation of the regional communications and knowledge management plan.
• Share relevant funding opportunities with network members and maintain follow-up records, keeping the Regional Adviser and relevant colleagues informed.

Skills and experience required

• At least 3–5 years of Experience supporting network coordination, member engagement, communications and administrative activities, ideally in international development, civil society, humanitarian or multi-stakeholder environments.
• Experience in supporting logistical planning and coordination of sub-regional, regional and global meetings, workshops, webinars, learning events and strategic convenings.
• Good IT skills and familiarity with digital collaboration, communication and data visualization tools.
• Strong written communication skills with the ability to produce clear, concise documents, including meeting minutes and action points.
• Experience supporting online events, webinars, virtual meetings and knowledge‑sharing processes.
• Basic design and editing skills; familiarity with Canva, WordPress and Mailchimp is desirable.
• Experience producing and supporting newsletters, digital communications and managing social media channels.
• Ability to draft and edit news updates, communication content and articles in English.
• Ability to troubleshoot basic digital platforms, connectivity or login issues during online meetings and events.
• Fluency in English (written and spoken). Proficiency in at least one relevant regional language is essential, depending on the location of the role. Additional languages spoken within the region will be considered an asset.
• Ability to manage competing priorities, work under pressure and meet deadlines.
• Strong organizational and time‑management skills.
• Good interpersonal skills and experience working in cross‑cultural settings.
• High level of discretion when handling sensitive information.
• Ability to work both independently and collaboratively.
• Cultural sensitivity and respect for diversity.

Key Behavioural Competence

Working Collaboratively with Others: Work collaboratively, building mutual trust and respect, with external organizations and partners to achieve our strategic aims and objectives; being accountable for the work we do together.

Adaptability and Flexibility: Adapt to new directions or opportunities arising within the organisation and in our work area; being flexible in our role, constantly using the feedback to learn more and evolve further.

Supporting and Facilitating Change: Lead behavioural and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged.

Extend HelpAge’s Reach and Impact: Extend HelpAge’s reach and impact by creating and identifying new business development opportunities and building relationships with new partners.

Diversity and Inclusion: Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalised by gender, economic status, disability and other factors of discrimination.

Leading Others (for managers): Demonstrate strong leadership to own unit/department and manage people in a well and reputable manner. Create an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Policies and Code of Conduct

As a HelpAge International employee, you are expected to comply with all organisational policies and standards, and to conduct yourself in a manner consistent with our values at all times.

This includes, but is not limited to:

• Code of Conduct
• Safeguarding Policy and Prevention of Sexual Exploitation and Abuse (PSEA)
• Anti-Fraud and Bribery Policy
• Anti-Bullying, Harassment and Sexual Harassment Policy
• Diversity, Equity and Inclusion Policy
• Raising a Concern (Whistleblowing) Policy
• Social Media Policy

All staff are required to familiarise themselves with these policies, complete any mandatory training, and adhere to them throughout their employment with HelpAge International.
Safeguarding

HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with. The post holder will also be responsible for:

• Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work.
  • Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism.
  • Complying with all safeguarding framework policies and practices.
  • Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.

SAFER RECRUITMENT

All employments at HelpAge International will be subject to satisfactory references and appropriate screening checks, which can include misconduct disclosure schemes and terrorism finance checks.

How to apply

Interested and qualified candidates are encouraged to review the details of the Job Description and submit their CV &Cover Letter only to jobs@helpage.org not later than Sunday, 22 November 2026. Applications will be reviewed on a rolling basis until the role is successfully filled.

Note: Candidates must have the legal right to work and live in the countries identified in the location section above. Only shortlisted candidates will be contacted.